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We stand behind the quality of every ISTRI product. If you experience a manufacturing defect during the warranty period, we're here to help.

What's Covered

• Manufacturing defects in materials and workmanship
  
• Functional issues arising under normal household use
  
• Electrical or mechanical faults covered under the warranty period
  

What's Not Covered

• Physical damage caused by accidental drops or misuse
  
• Damage due to improper handling, unauthorized repairs, or modifications
  
• Normal wear and tear, scratches, or cosmetic damage
  
• Damage caused by improper voltage, water exposure, or neglect
  
• Consumable parts and accessories (if applicable)
  

How to Claim Your Warranty

1. Contact our customer support team.
   
2. Share your order number or proof of purchase.
   
3. Provide a brief description of the issue along with clear photos or a short video.
   
4. Our support team will review your request within 24–48 business hours.
   
5. If approved, we'll guide you through the repair or replacement process.
   

Warranty Period

All eligible ISTRI products are covered by a 1-Year Limited Warranty from the date of purchase.

Need Assistance?

For any warranty-related questions, please contact our support team.

Email:radioneappliances2@gmail.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)